Philosophy – Our approach speaks for us
Qualities such as professional competence and market experience can – reasonably – be expected in an estate agent or realtor.
We rely on 40 years of experience in the sector, our exact knowledge of the market, our competence, our optimal customer service, our strong team and our efficient network. In executing commissions and in our relationships with our clients, we value absolute discretion, transparency and open communication, as this is the only way to ensure co-operation based on trust. We are firmly convinced that the long-term success of any enterprise rests on its reputation. You can rest assured that our work for you will reflect the high standards of conduct we set for ourselves.
Our standpoint can best be summed up with the help of the old saying “honesty is the best policy.â€
In 40 years in business, a company does business with many customers. Some we see only once, but many return again and again. The satisfaction of our customers and our co-cooperation partners serves as confirmation to us that we are on the right track.
Put an expert in charge
Thorough, high-quality consultations tailored to individual customers' needs have always been one of the most important aspects of the services we provide. Only though providing advice and sustained professional assistance can successful brokerage be guaranteed.
Organizing the lease or sale of real estate takes time and intensive work. Finding a suitable property for sale or rent can also be exhausting for those who come up against their limits trying to track down a property which meets their expectations. If you opt for our service, you can lean back and relax. From now on, we will look after each step in the process for you – marketing, credit checks on interested parties, the targeted hunt for your dream property. We will use our expertise to determine the value of your property, explain the workings of the market to you, assist you in making decisions, or organizing the sale of your property in a systematic manner.
Your personal contact
We value personal contact with our customers. You won't always have to deal with different members of our staff: we will place one partner at your side who will take care of your affairs, support you and deal with all your queries directly. Transparent and detailed reporting inspires confidence. For that reason, you can see what we have already done for you at any given time: what advertisements have been placed, how many viewings have taken place etc. And after a contract has been concluded, we are still available to talk to you.
We are available for you – weekend or not
We don't have fixed office hours which would make it difficult for you to contact us. You can ring us at the weekend just as during the week. Even when our staff are on the move, they remain in contact with the company network via our mobile communication system. And if it should happen that you occasionally have difficulty getting in touch with us, just leave us an answer phone message or send us an e-mail. We will gladly ring you back.
Qualified estate agents
Our certified membership of IVD Deutschland, the most important professional association of property consultants, brokers, managers and experts in Germany, guarantees that our promise of qualified staff is not an empty one. We work in accordance with the guidelines produced by the IVD to protect customers as end-consumers. Regular training (in the form of seminars) and our high standards of quality ensure that you will receive a professional service.
Apart from that, as an owner-run enterprise, we are independent of banks or franchise concepts. As a result of this independence, we have no obligations to anybody but our own customers, and we can concentrate solely on their affairs.
Long years of experience and dynamic progress
Our strengths lie in the way we work, which is both innovative and professional in every respect. Our team has decades of experience in the Berlin property market and is always well-informed about the newest developments. In tandem with the use of relevant external data (reference information on land values, reports, land evaluation committees), we can determine the value of your property and the price that can be realized for it on the open market.
We can help you with finance
Our experts work closely with clients to work out individual concepts which contribute to making your property more attractive for a potential buyer through the granting of special conditions. This may make it possible to achieve higher selling prices in individual cases, or a sale may only go through if it is possible to organize finance.
Comprehensive service
As a provider of services in the property area, Berlin City Immobilien offers clients individual, professional advice and a full service from the first moment of contact on. This can range from designing individual viewing tours and managing them all the way through to our excellent after-sales service. You will feel that your affairs are in good hands from your first contact with our competent staff right up to the signing of a lease or purchase contract and beyond that point. Just look at the heading “Service†to see what we can offer you and to gain an overview of our broad palette of service offerings. If you should have any further questions, don't hesitate to contact us! Make the most of the market and service competence of a professional property brokerage company.
